How can I turn off the auto-renew feature for my subscription?

How can I turn off the auto-renew feature for my subscription?

Cancellation steps can differ, depending on where you subscribed (directly through us, Apple App Store or Google Play Store)
Please review below to see the steps that apply to you:

If you purchased your subscription from our website

  1. Log in to your account from a desktop or mobile browser (not the mobile app) at www.medimagic.com
  2. Visit [Manage subscriptions page] and click "TURN OFF AUTO RENEWAL".
  3. If the button is not there, please send an email to support@medimagic.com   We can help.

If you purchased your subscription via Apple App Store

  1. Scroll down to "iTunes and App Store"
  2. Tap Your AppleID Email
  3. Select "View AppleID" (You may be asked to log in)
  4. Tap "Subscriptions"
  5. Select the MediMagic subscription
  6. Tap "Cancel Subscription" to disable it from auto-renewing at the end of the current billing cycle 

If you purchased your subscription via Google Play Store

  1. Open the Google Play Store
  2. Tap Menu (3 small horizontal lines) next to "Google Play"
  3. Tap Subscriptions
  4. Find the subscription you want to cancel
  5. Tap Cancel
  6. Need more help? Email us at support@medimagic.com





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