How do I reinstall my app?

How do I reinstall my app?

To reinstall your MediMagic app, please follow these steps:

 iOS (iPhone, iPad, iPod Touch)

·         Uninstall the app by holding down on the MediMagic app icon until it starts wobbling. Then, tap on the ‘x’ in the upper left-hand corner of the icon to delete. If you are on iOS 13, you will need to select 'Rearrange Apps' first

·         Turn your device off and then back on. This step is very important.

·         Download the app again by visiting the App Store and searching for "MediMagic"

·         Press the cloud icon or "Install" to re-download

·         Log back in with your existing account information

ANDROID (smartphone or tablet)

·         Uninstall the app by going to the Google Play Store and searching for "MediMagic." Press the 'Uninstall' button on the MediMagic screen.

·         Download the app again by visiting the Play Store and searching for "MediMagic"

·         Press the 'Install' button on that screen to re-download

·         Log back in with your existing account information

Reinstalling the app does not affect your progress, and you will be able to pick up from where you left off.


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