If you are trying
to download a session and it is going slowly, freezing or stopped, or if your
app is crashing try this:
·
Uninstall the
MediMagic app from your device
·
Turn your device
off and on
·
Connect to a strong
Wi-Fi
·
Download the MediMagic
app again
·
Log back into
your existing MediMagic account
·
Download and play
your session
If you are still experiencing issues, please email us at support@medimagic.com