What if we come across any technical challenges, how will you address them?

What if we come across any technical challenges, how will you address them?

A complete hands-on training will be provided to the faculties and the IT team on the usage of MediMagic.  However, any technical issues that may arise, will be promptly addressed and fixed, once the issue is made aware to us.
    • Related Articles

    • I am unable to login to my MediMagic account

      Apologies for the trouble you are experiencing with logging back into your MediMagic account. Please note that this might be an issue as you are attempting to login with an incorrect email address, an incorrect password, or an incorrect login method. ...
    • Will prolonged viewing cause any strain to the eyes?

      The duration of the lessons is generally 15 to 20 minutes long for each topic in the curriculum. We have taken the utmost care in developing the Stereoscopic 3D animations augmented by state-of-the-art delivery mechanism to assure no strain to the ...
    • Can these lessons be modified or made any changes too if the faculty wants an addition?

      The faculty will not have access to make any changes in the content (images, pdf, videos, etc) provided by MediMagic. However, there is feature that helps lecturers add their personal notes or presentations while teaching. Any feedback on factual ...
    • Can I pause my subscription?

      We do not currently offer the option to pause your subscription. However, you can disable the auto-renewal feature on your subscription so that it will expire at the end of your paid time. Your progress will automatically be saved to your account, so ...
    • What happens after the free trial ends?

      Once your trial expires, you can purchase the subscription. Once you subscribe, you will have access to your account again with all the progress saved during the trial. When your trial ends, you will still have access to free content* on the ...